After Sales Administrator - Retail

Your role in our team:

• We are seeking an organised, motivated, and enthusiastic After Sales Administrator to join our dedicated team at the MANNS Saxham dealership. In this important role, you will play a critical part in ensuring the smooth and efficient operation of our After Sales Department.
• Main Duties include providing comprehensive administrative support to the After Sales team, including:
  • Raising job details and purchase orders
  • Processing timesheets and liaising with the payroll department
  • Updating internal systems with customer information and work-in-progress status
  • Invoicing for completed work
  • Processing and tracking warranty claims
  • Managing purchase orders and ensuring invoices are matched appropriately
  • Handle telephone enquiries, taking and distributing messages as required
  • Offer day-to-day assistance to ensure the smooth and efficient running of the office
  • Coordinate with other departments and external contacts as needed to support After Sales operations.
• For further information please contact Darren Copping, Head of After Sales - Region 1 on 07836 385668.

Your profile:

• Skills & Qualifications
  • Solid administration experience, demonstrating reliability and efficiency in office environments
  • Exceptional interpersonal and communication skills, enabling effective collaboration with colleagues at all levels
  • Excellent organisational skills with a proven ability to work independently and manage workload with minimal supervision
  • Strong ability to prioritise tasks and handle multiple requests simultaneously in a fast-paced setting
  • Meticulous attention to detail and commitment to maintaining a high level of accuracy in all tasks
  • Proficient in Microsoft Office applications, including Word, Outlook, and Excel
  • Knowledge of the agricultural sector (advantageous)

Your benefits:

• Brand new state of the art office building just off the A14 with free car parking.
• Ergonomic sit/stand desk.
• On site subsidised employee restaurant.
• 24 days annual leave rising by one day per calendar year to 28 with option to carry-over.
• Holiday purchase scheme to take annual leave to 30 days per annum.
• Defined Contribution Pension Scheme with Company contribution of 8%.
• Life assurance – 4 x annual salary.
• Free eye test and money towards glasses.
• Employee Assistance Programme – free legal and personal support for employees and their families.
• Christmas close down period.
• Industry leading sickness pay.
• Discounts on EE and Microsoft products.
• The rewards of working for a family owned, Private Company where we value all of our employees as key players in our business.