Region Product Supervisor - Canada

Your role on our team:

The Region Product Supervisor, as part of the region leadership team, provides technical and feature knowledge of CLAAS products to various audiences.  Performs comparisons to competitive equipment and demonstrates CLAAS equipment.  The position supports product education, as well as, promoting the development of the CLAAS Brand with dealers, customers, and other CLAAS Employees.  This role will support a specified Region and company Product Department(s) for multiple product lines.  The Region Product Supervisor will lead a group of Territory Product Specialist in their specific Region.

• Leads a team of Territory Product Specialists (TPS) as well as have their own defined product responsibility within the region. 
• Responsible for managing the region product budget and resource allocation of TPS’ in coordination with the region team.
• Partners with Region Team to determine engagement with dealer partners to achieve Region goals through new customer acquisition and retaining existing customers. 
• Schedules activities such as, but not limited to, dealer calls, demonstrations, customer visits, farm shows, and participates in open houses and training sessions in coordination with the Region Team, etc.
• Assists dealer partners with assessing customer (end-user) operational technical needs and advises on the best suitable product for operation for product and precision farming technology.
• Effectively communicates and demonstrates technical and feature knowledge of CLAAS products as well precision farming products-GPS steering, mapping, telematics, etc.  dealer sales partners, end-users, internal personnel, and others as required.
• Performs product training and product demonstrations with dealer partners, Region Team, customers and qualified sales leads and supports start-up of new CLAAS customers. Assists with Customer clinics / training as required.
• Sets up and demonstrates CLAAS equipment as requested and needed. Ensures proper documentation and submission of demo reports / records in CLAAS’ Customer Relationship Management (CRM) tool (e.g. Salesforce).

Your profile:

• Bachelors’ degree in Ag Business, Ag Engineering or closely related field preferred, not required, or equivalent work experience.
• 3-5 years’ related work experience, preferred.
• Minimum of 5 years’ experience leading exempt level employees, including training and staff development; Ability to give employee feedback in verbal and written form succinctly and timely, preferred.
• Experience in operation of agricultural equipment and precision farming systems.
• Ability to effectively communicate technical information to technical and non-technical audiences.
• Agricultural background, highly desirable.
• Must be able to meet deadlines and handle a high volume workload in a fast-paced environment with strong attention to detail.