Parts Runner - CLAAS IOWA

Your role On our team:

The Parts Runner accurately sources & delivers parts and necessary equipment to all resident technicians & customers while providing excellent customer service at all times. 

• Accurately pulls parts to fill technician and customer orders.
• Parts delivery in field, technician, other FARMPOINT locations or customer location while always providing excellent customer service.
• Supports Parts Department in filling and putting together customer and technician parts orders timely and accurately.
• Acts as back up to Parts Department in pulling and scheduling freight shipments timely.
• Support shipments and receiving of parts for internal and external customers.
• Assists both internal and end customers and service personnel with parts look up and parts orders.
• Adheres to established company values, practices, policies and procedures at all times. Follows and supports compliance with all applicable safety rules, laws, regulations, and standards. 
• Demonstrates regular and punctual attendance at the assigned work location. 

Note:  This position includes regular travel by parts van; valid driver’s license with a verifiably safe driving history is required. May require occasional overnight travel and weekend or evening work.

Your profile:

• High School diploma or equivalent required.  
• Associate’s degree in related field or equivalent experience, preferred, not required.
• 2+ years parts or parts sales and / or counter experience desired.
• Working knowledge of CLAAS parts, a plus.
• Warehouse & part delivery experience preferred.
• Farm background desirable.
• Ability to read and interpret parts and machine schematics desirable.
• Must be self-sufficient with a proven ability to work independently and a strong willingness to learn.
• Excellent oral and written communication skills both technically and professionally
• Excellent customer service skills.
• Ability to safely operate forklift and other large machinery / must be able to pass and maintain a valid forklift certification.
• Valid driver’s license verifiable safe driving history / ability to safely operation a motor vehicle.
• Ability to multi-task and follow through with defined tasks.
• Must be able to meet deadlines and handle a high volume workload in a fast-paced environment with a strong attention to detail.